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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citizens Financial Group, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/1/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3161442
Date Received2/24/2019
ProductMortgage
Sub-ProductVA mortgage
IssueStruggling to pay mortgage
Consumer Complaint NarrativeWell to start off I have been dealing with this for over a year now with this company. I have had to fax them numerous documents that they have requested from me. I have faxed them documentation to get the mortgage modified and assume it. I would fax this
Company (To Which The Complaint Relates)CITIZENS FINANCIAL GROUP, INC.
StateWY
Zip Code820XX
Any comments on this complaint?

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