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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/15/2015
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1331084
Date Received4/15/2015
ProductCredit card
IssueBilling disputes
Consumer Complaint NarrativeWe bought a mattress from Macy 's in XXXX of 2014 for {$930.00}. It was picked up in the same month. Apparently the charge has been pending all this time, and we have n't been able to pay off our credit card. We 've gone into the Macy 's where we purchase
Company Public ResponseCompany chooses not to provide a public response
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateCA
Zip Code951XX
Any comments on this complaint?

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