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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/13/2015
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1420210
Date Received6/13/2015
ProductCredit card
IssueLate fee
Consumer Complaint NarrativeMy credit card company charged me {$26.00} for late fee on a {$20.00} interest at the end of this billing cycle. My due date used to be on the XXXX but they moved it on the XXXX without my knowledge. The law says that a credit card company for instance ca
Company Public ResponseCompany chooses not to provide a public response
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateNY
Zip Code100XX
Any comments on this complaint?

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