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Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 6/22/2015 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1431112 |
Date Received | 6/22/2015 |
Product | Credit card |
Issue | Customer service / Customer relations |
Consumer Complaint Narrative | refused to issue me a new card even tho it expires in less than a month. when they do get around to sending, as per their supposed process with only 2 weeks left, they send it with no tracking regular mail, then refuse to assist in anyway towords getting |
Company Public Response | Company chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | CO |
Zip Code | 801XX |
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