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Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 3/5/2019 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3170211 |
Date Received | 3/5/2019 |
Product | Mortgage |
Sub-Product | Home equity loan or line of credit (HELOC) |
Issue | Incorrect information on your report |
Consumer Complaint Narrative | I settled with Citi in XX/XX/XXXX on a HELOC. They provided me a settled letter ( attached ) as of XX/XX/XXXX. They continue to report 120-day lates XX/XX/XXXX-XX/XX/XXXX on XXXX which is causing that score to be 100 points less than the other two bureau |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | CA |
Zip Code | 921XX |
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