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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/9/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1734942
Date Received1/9/2016
ProductMortgage
Sub-ProductConventional fixed mortgage
IssueLoan modification,collection,foreclosure
Consumer Complaint NarrativeMy mother and I own the home together. I am in a treatment facility for a minimum of 120 days and no longer am able to live in the home with her. However, she would like to stay living in the home and take over the payments. But, I must be taken off of th
Company Public ResponseCompany chooses not to provide a public response
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateUT
Zip Code846XX
Any comments on this complaint?

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