Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Older American
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	4/13/2016
Company Response To Consumer	Closed with non-monetary relief
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	1877710
Date Received	4/13/2016
Product	Debt collection
Sub-Product	I do not know
Issue	Cont'd attempts collect debt not owed
Sub-Issue	Debt is not mine
Consumer Complaint Narrative	citibank has been calling twice a day for XXXX10 months trying to collect a debt from a sears charge card. i do not now, nor have i ever had a sears card. although i have told them they have both the wrong person + wrong number they call anyway.
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	CA
Zip Code	945XX