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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/19/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3183676
Date Received3/19/2019
ProductDebt collection
Sub-ProductCredit card debt
IssueTook or threatened to take negative or legal action
Sub-IssueThreatened or suggested your credit would be damaged
Consumer Complaint NarrativeHad previous issues with NOT receiving billings, not being notified issue with my account and payments paid not being taken out as keyed in. Had to pay XXXX XXXX account on XX/XX/XXXX via registering my bank account and keyed in payment of {$53.00}, so t
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateOR
Zip Code975XX
Any comments on this complaint?

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