Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/7/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2928879
Date Received	6/6/2018
Product	Credit reporting, credit repair services, or other personal consumer reports
Sub-Product	Credit reporting
Issue	Problem with a credit reporting company's investigation into an existing problem
Sub-Issue	Their investigation did not fix an error on your report
Consumer Complaint Narrative	I acquired a copy of my credit report from all three credit bureaus in XX/XX/XXXX. I discovered an account called Capital One Auto Finance that was opened in XX/XX/XXXX. This account seems to be for an auto loan and has a balance of almost {$5000.00} USD.
Company (To Which The Complaint Relates)	CAPITAL ONE FINANCIAL CORPORATION
State	MA
Zip Code	021XX