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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Borrowersfirst, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/2/2017
Company Response To ConsumerClosed with explanation
Timely Response?No
Consumer Disputed?Yes
Complaint Id2263410
Date Received12/24/2016
ProductDebt collection
Sub-ProductOther (i.e. phone, health club, etc.)
IssueCommunication tactics
Sub-IssueFrequent or repeated calls
Consumer Complaint NarrativeI have an unsecured loan with BorrowersFirst and lost my job 10 days ago. I contacted them immediately, as I was only able to make a particular payment on my XX/XX/XXXX payment. The representative was very nice and understanding. Took my payment and to pa
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)BorrowersFirst, Inc.
StateNJ
Zip Code071XX
Any comments on this complaint?

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