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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bbva Compass Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/24/2016
Company Response To ConsumerClosed
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id2263394
Date Received12/24/2016
ProductBank account or service
Sub-ProductChecking account
IssueUsing a debit or ATM card
Consumer Complaint NarrativeRegarding claim # XXXX card was stolen, theft was reported in 48 hours, bank security measures failed to stop thieves from draining account or block card. Bank has received a signed affidavit I did not authorize the charges. Bank has received a police rep
Company (To Which The Complaint Relates)BBVA COMPASS FINANCIAL CORPORATION
StateTX
Zip Code770XX
Any comments on this complaint?

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