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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bbva Compass Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/4/2018
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3090510
Date Received12/4/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueManaging an account
Sub-IssueFunds not handled or disbursed as instructed
Consumer Complaint NarrativeBBVA Compass is my bank. This summer someone opened four credit card accounts under my name and used my personal account to make payment on them. I disputed the amount and BBVA Gave me a temporary credit and then reversed it less than a week later.
Company (To Which The Complaint Relates)BBVA COMPASS FINANCIAL CORPORATION
StateFL
Any comments on this complaint?

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