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Bbva Compass Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Servicemember |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 1/4/2019 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3116946 |
Date Received | 1/4/2019 |
Product | Checking or savings account |
Sub-Product | Savings account |
Issue | Problem with a lender or other company charging your account |
Sub-Issue | Transaction was not authorized |
Consumer Complaint Narrative | BBVA Compass stole $XXXX dollars as a maintenance fee on their free savings account. In doing so, they also stole the $XXXX bonus that I was meeting the requirements for on the same account.I requested BBVA Compass' assistance to help fix this problem, |
Company (To Which The Complaint Relates) | BBVA COMPASS FINANCIAL CORPORATION |
State | AZ |
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