Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Barclays Bank Delaware - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/2/2017
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2499986
Date Received6/2/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueProblem when making payments
Sub-IssueProblem during payment process
Consumer Complaint NarrativeMy auto payment did not go through again for XXXX 2017 . I reported this in XXXX with case number XXXX and it has happened again. The company assessed me a late payment of {$37.00} hours after the payment was due but it was n't paid because they di
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)BARCLAYS BANK DELAWARE
StateNY
Zip Code100XX
Any comments on this complaint?