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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/6/2015
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1500841
Date Received8/4/2015
ProductMortgage
Sub-ProductConventional fixed mortgage
IssueLoan servicing, payments, escrow account
Consumer Complaint NarrativeXXXX XXXX, XXXX Bank of America XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Attn. : XXXX XXXX, XXXX XXXX Mortgage Payoff Dept. : Consumer Complaint Division Re : BoA Mortgage number : XXXX Dear XXXX XXXX, I obtained your name from XXXX XXXX, who was with the Bank
Company Public ResponseCompany chooses not to provide a public response
Company (To Which The Complaint Relates)BANK OF AMERICA, NATIONAL ASSOCIATION
StateDE
Any comments on this complaint?

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