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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/22/2018
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2999489
Date ReceivedI am sure BofA will say
Producttheir policy was disclosed to consumers like myself
Sub-Productand I knew what I was getting into. This is usurious and deceptive
Issuebecause all banks know during the time of gaining credit
Sub-Issuethis sort of small print goes unnoticed. Especially when consumers are used to banks doing credit business a certain way. This was definitely a new gimmick to me
Consumer Complaint Narrativeand I have to believe other consumers have been deceived just as well."
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)BANK OF AMERICA, NATIONAL ASSOCIATION
StateCA
Zip Code913XX
Any comments on this complaint?

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