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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/8/2018
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3069038
Date Received11/8/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueManaging an account
Sub-IssueDeposits and withdrawals
Consumer Complaint NarrativeXX/XX/2018 money form my bank account were stolen. It was 3 transactions. Full amount was XXXX dollars. XX/XX/2018 I called Bank of America and they created fraud claim and put account on hold. They said it takes 60 days for investigation. Today is XX/XX/
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)BANK OF AMERICA, NATIONAL ASSOCIATION
StateMO
Any comments on this complaint?

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