Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Complaint Submitted Via	Web
Date Sent To Company	5/23/2019
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3251567
Date Received	5/23/2019
Product	Student loan
Sub-Product	Federal student loan servicing
Issue	Dealing with your lender or servicer
Sub-Issue	Trouble with how payments are being handled
Company (To Which The Complaint Relates)	AES/PHEAA
State	FL
Zip Code	336XX

Complaint Submitted Via

Web

Date Sent To Company

5/23/2019

Company Response To Consumer

Closed with explanation

Timely Response?

Yes

Consumer Disputed?

N/A

Complaint Id

3251567