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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Acs Education Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/20/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id2394096
Date Received3/20/2017
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueCan't repay my loan
Sub-IssueCan't get flexible payment options
Consumer Complaint NarrativeFor eight years - XX/XX/XXXX to XX/XX/XXXX - after receiving my XXXX ( in XX/XX/XXXX ) I consistently paid on my student loan, only to see my loan balance continually INCREASE - from the original debt of {$37000.00}, to {$45000.00}, to over {$50000.00}, t
Company (To Which The Complaint Relates)ACS Education Services
StateCA
Zip Code922XX
Any comments on this complaint?

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