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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Acopia Capital Group - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/22/2017
Company Response To ConsumerClosed with explanation
Timely Response?No
Consumer Disputed?N/A
Complaint Id2678238
Date Received9/19/2017
ProductMortgage
Sub-ProductConventional home mortgage
IssueTrouble during payment process
Consumer Complaint NarrativeAcopia refuses to correct its record to reflect my correct payment dates. My XXXX and XXXX payments were cleared/received by Acopia on XXXX XXXX and XXXX XXXX, respectively ( which Acopia acknowledged ) ; however, Acopia recorded my XXXX and XXXX payments
Company (To Which The Complaint Relates)ACOPIA CAPITAL GROUP
StateCA
Zip Code945XX
Any comments on this complaint?

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