Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

360 Mortgage Group Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/5/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2476157
Date Received5/4/2017
ProductMortgage
Sub-ProductVA mortgage
IssueTrouble during payment process
Consumer Complaint Narrative360 Mortg age Company has fraudulently used my name and also has committed Identity Theft by claiming they were me. My new insurance company XXXX XXXX which I 've had sine XXXX XXXX 2017. stat ed someone called and authorized changes on my
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)360 MORTGAGE GROUP LLC
StateMS
Any comments on this complaint?