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Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Servicemember |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 5/1/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2893325 |
Date Received | 5/1/2018 |
Product | Mortgage |
Sub-Product | Conventional home mortgage |
Issue | Trouble during payment process |
Consumer Complaint Narrative | Every year since I have been forced to use Wells Fargo as my mortgage provider, the company has tried to raise my monthly payment due to, in the company 's description, an escrow shortage. For years I have made an '' Escrow Buydown '' payment ( essentiall |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | WELLS FARGO & COMPANY |
State | GA |
Zip Code | 307XX |
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