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American Express Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 5/1/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2892278 |
Date Received | 5/1/2018 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Other features, terms, or problems |
Sub-Issue | Problem with rewards from credit card |
Consumer Complaint Narrative | In XX/XX/XXXX, I received a promotion from XXXX for XXXX flight miles when approved for a Gold AMEX card. I applied and was approved. I immediately saw that I was congratulated with the wrong promotion ( XXXX ). I emailed, but the company never replied. |
Company (To Which The Complaint Relates) | AMERICAN EXPRESS COMPANY |
State | MN |
Zip Code | 55369 |
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