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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Suntrust Banks, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/1/2018
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2800274
Date Received2/1/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueOpening an account
Sub-IssueUnable to open an account
Consumer Complaint NarrativeBack on XX/XX/XXXX I had submitted a complaint ( XXXX ) involving SunTrust Bank. I had a checking account that was instantly shut down because I deposited a check that had been issued a stop payment without my knowledge. I was accused of bank fraud and wa
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SUNTRUST BANKS, INC.
StateGA
Zip Code30075
Any comments on this complaint?

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