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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/1/2018
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2800780
Date Received2/1/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueProblem caused by your funds being low
Sub-IssueOverdrafts and overdraft fees
Consumer Complaint NarrativeMy account has been overdrawn since XX/XX/XXXX. I have no used my card since due to the overdraft and even took off my recurring payment to my credit card company using their mobile. Bank of America still processed the payment although I took off the bill
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)BANK OF AMERICA, NATIONAL ASSOCIATION
StateNJ
Zip Code073XX
Any comments on this complaint?

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