U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/12/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2542745
Date Received	6/12/2017
Product	Credit card or prepaid card
Sub-Product	Government benefit card
Issue	Problem with a purchase or transfer
Sub-Issue	Card company isn't resolving a dispute about a purchase or transfer
Consumer Complaint Narrative	On Saturday XXXX XXXX XXXX a purchase of {$56.00} was authorized for hotel services using a prepaid government benefit card white labeled by US Bank. The card account was pre-authorized for an amount above ( 20 % of the transa ction ) the tra
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	U.S. BANCORP
State	UT
Zip Code	840XX