Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/12/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2545312 |
| Date Received | 6/12/2017 |
| Product | Credit reporting, credit repair services, or other personal consumer reports |
| Sub-Product | Credit reporting |
| Issue | Unable to get your credit report or credit score |
| Sub-Issue | Other problem getting your report or credit score |
| Consumer Complaint Narrative | I was informed that I was a victim of identity theft and was instructed to obtain my credit reports from all XXXX credit reporting agencies. I had no problems accessing my XXXX & XXXX reports but get denied access by Equifax. They ask half a dozen |
| Company (To Which The Complaint Relates) | EQUIFAX, INC. |
| State | CA |
| Zip Code | 945XX |
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