U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 6/12/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2505900 |
Date Received | 6/12/2017 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Problem with a purchase shown on your statement |
Sub-Issue | Card was charged for something you did not purchase with the card |
Consumer Complaint Narrative | US Bank is being disonest with the CFPB and myself by not directly answering my questions : Did US B ank hav e 11 recordi ngs of calls in which I allegedly participated? Does US Bank have a method to record, store and catalog all calls to its call center |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | U.S. BANCORP |
State | MA |
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