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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Shellpoint Partners, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/5/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2476842
Date Received5/5/2017
ProductMortgage
Sub-ProductFHA mortgage
IssueStruggling to pay mortgage
Consumer Complaint NarrativeTo whom it may concern : I my mortgage loan is with XXXX XXXX XXXX and is being handled by Shellpoint Mortgage Servicing. I entered into a modification that began XXXX / XXXX / XXXX . Since the beginning of my modification, amounts on my statemen
Company Public ResponseCompany believes complaint is the result of an isolated error
Company (To Which The Complaint Relates)Shellpoint Partners, LLC
StateMI
Zip Code482XX
Any comments on this complaint?

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