Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent not provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 2/5/2019 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3133018 |
Date Received | 1/25/2019 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Struggling to repay your loan |
Sub-Issue | Problem lowering your monthly payments |
Company (To Which The Complaint Relates) | NELNET, INC. |
State | CA |
Zip Code | 90004 |
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