Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 8/18/2017 |
| Company Response To Consumer | Closed with non-monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2612648 |
| Date Received | 8/18/2017 |
| Product | Credit reporting, credit repair services, or other personal consumer reports |
| Sub-Product | Credit reporting |
| Issue | Unable to get your credit report or credit score |
| Sub-Issue | Problem getting your free annual credit report |
| Consumer Complaint Narrative | When I request my credit report via XXXX, everything works fine for XXXX XXXX and XXXX. However, when I submit a request to Equifax, I get the message : " Online Delivery Unavailable We are not able to deliver your free Equifax Annual Credit report online |
| Company (To Which The Complaint Relates) | EQUIFAX, INC. |
| State | AZ |
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