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Citizens Financial Group, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 1/11/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2779408 |
Date Received | 1/11/2018 |
Product | Vehicle loan or lease |
Sub-Product | Loan |
Issue | Managing the loan or lease |
Sub-Issue | Billing problem |
Consumer Complaint Narrative | Bank is telling back in XX/XX/XXXX that they did not receive my loan payment. Which they did receive. All my loan statements have shown that i am paid to date. XXXX XXXX XXXX takes my payment out every other week and sends them a check. I have check numb |
Company (To Which The Complaint Relates) | CITIZENS FINANCIAL GROUP, INC. |
State | CT |
Zip Code | 060XX |
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