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Federal Register / Vol. 86, No. 112 / Monday, June 14, 2021 / Notices also is giving notice that it has sent the collection to OMB for review.
DATES: You should submit written comments by July 14, 2021.
ADDRESSES: Commenters are encouraged to submit comments by email, if possible. You may submit comments by any of the following methods:
Email: prainfo@occ.treas.gov.
Mail: Chief Counsels Office, Attention: Comment Processing, 1557
0232, Office of the Comptroller of the Currency, 400 7th Street SW, Suite 3E
218, Washington, DC 20219.
Hand Delivery/Courier: 400 7th Street SW, Suite 3E218, Washington, DC 20219.
Fax: 571 4654326.
Instructions: You must include OCC as the agency name and 1557
0232 in your comment. In general, the OCC will publish comments on www.reginfo.gov without change, including any business or personal information provided, such as name and address information, email addresses, or phone numbers. Comments received, including attachments and other supporting materials, are part of the public record and subject to public disclosure. Do not include any information in your comment or supporting materials that you consider confidential or inappropriate for public disclosure.
Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to www.reginfo.gov/public/do/
PRAMain. Find this particular information collection by selecting Currently under 30-day ReviewOpen for Public Comments or by using the search function.
You may review comments and other related materials that pertain to this information collection 1 following the close of the 30-day comment period for this notice by the following method:
Viewing Comments Electronically:
Go to www.reginfo.gov. Click on the Information Collection Review tab.
Underneath the Currently under Review section heading, from the dropdown menu select Department of Treasury and then click submit. This information collection can be located by searching by OMB control number 15570232 or Consumer Complaint Form. Upon finding the appropriate information collection, click on the related ICR Reference Number. On the next screen, select View Supporting Statement and Other Documents and 1 On March 17, 2021, the OCC published a 60-day notice for this information collection, 86 FR 14682.

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then click on the link to any comment listed at the bottom of the screen.
For assistance in navigating www.reginfo.gov, please contact the Regulatory Information Service Center at 202 4827340.
SUPPLEMENTARY INFORMATION: Under the PRA 44 U.S.C. 35013520, Federal agencies must obtain approval from the OMB for each collection of information that they conduct or sponsor.
Collection of information is defined in 44 U.S.C. 35023 and 5 CFR
1320.3c to include agency requests or requirements that members of the public submit reports, keep records, or provide information to a third party. The OCC
asks that OMB extend its approval of this collection.
Title: Customer Complaint Form.
OMB Control No.: 15570232.
Description: The customer complaint form was developed as a courtesy for customers who contact the OCCs Consumer Assistance Group CAG and wish to file a formal, written complaint.
The form offers a template for consumers to use to focus their issues and identify the information necessary to provide a complete picture of their concerns. Use of the form is entirely voluntary; however, use of the form does help avoid the processing delays associated with incomplete complaints and allows CAG to process complaints more efficiently.
CAG uses the information included in a completed form to create a record of the consumers contact, capture information that can be used to resolve the consumers issues, and provide a database of information that is incorporated into the OCCs supervisory process.
Type of Review: Regular.
Affected Public: Individuals.
Number of Respondents: 10,000
Total Annual Responses: 10,000.
Frequency of Response: On occasion.
Total Annual Burden Hours: 3,300.
On March 17, 2021, the OCC
published a 60-day notice for this information collection, 86 FR 14682. No comments were received. Comments continue to be invited on:
a Whether the collection of information is necessary for the proper performance of the functions of the OCC, including whether the information shall have practical utility;
b The accuracy of the OCCs estimate of the burden of the collection of information;
c Ways to enhance the quality, utility, and clarity of the information to be collected;
d Ways to minimize the burden of the collection on respondents, including
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through the use of automated collection techniques or other forms of information technology; and e Estimates of capital or start-up costs and costs of operation, maintenance, and purchase of services to provide information.
Theodore J. Dowd, Deputy Chief Counsel, Office of the Comptroller of the Currency.
FR Doc. 202112333 Filed 61121; 8:45 am BILLING CODE 481033P

DEPARTMENT OF THE TREASURY
Office of the Comptroller of the Currency Agency Information Collection Activities: Information Collection Renewal; Submission for OMB Review;
Registration of Mortgage Loan Originators Office of the Comptroller of the Currency OCC, Treasury.
ACTION: Notice and request for comment.
AGENCY:

The OCC, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on a continuing information collection as required by the Paperwork Reduction Act of 1995 PRA. In accordance with the requirements of the PRA, the OCC may not conduct or sponsor, and respondents are not required to respond to, an information collection unless it displays a currently valid Office of Management and Budget OMB control number. The OCC is soliciting comment concerning the renewal of its information collection titled, Registration of Mortgage Loan Originators. The OCC also is giving notice that it has sent the collection to OMB review.
DATES: You should submit written comments by: July 14, 2021.
ADDRESSES: Commenters are encouraged to submit comments by email, if possible. You may submit comments by any of the following methods:
Email: prainfo@occ.treas.gov.
Mail: Chief Counsels Office, Attention: Comment Processing, 1557
0243, Office of the Comptroller of the Currency, 400 7th Street SW, Suite 3E
218, Washington, DC 20219.
Hand Delivery/Courier: 400 7th Street SW, Suite 3E218, Washington, DC 20219.
Fax: 571 4654326.
Instructions: You must include OCC as the agency name and 1557
SUMMARY:

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