Federal Register - July 21, 2021
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Source: Federal Register
Federal Register / Vol. 86, No. 137 / Wednesday, July 21, 2021 / Notices
38453
to interact with the product, categorize it with the help of computers and robots, label it, and move it through the distribution process. Additional services include Amazons retrieval ofFBA
products from the merchants inventory, placement ofFBA products in a shipping container, delivery ofFBA products directly to consumers doorsteps in Amazon delivery vehicles or via a shipping carrier Amazon procures, approval of all FBA ASINs, provision of 24/7 customer service, and processing all FBA product returns.
11.
Amazon maintains electronic records that track inventory of all products stored
in Amazon Fulfillment Centers or other Amazon warehouses or facilities. Using these electronic records, Amazon employees are able to retrieve and ship products ordered by consumers on amazon.com.
12.
As part of the FBA program, Amazon ships FBA products to consumers who
place orders on Amazons online marketplace. Amazon reserves the right to combine products from inventories of multiple merchants into one shipment. Amazon employees, with the assistance of electronic records and automation at the facilities, physically ship or cause to be shipped through a shipping carrier the FBA products ordered by consumers.
13.
Amazons contracts with merchants participating in the FBA program state that
the merchants retain legal title to their products even while the products are stored, sorted, and delivered to consumers from Amazons facilities. However, these contracts also state that when consumers return an FBA product, the consumers ship the products back to Amazon, not the merchant. When a product is returned, Amazon inspects the FBA product and determines whether the product can be resold. If Amazon determines that the FBA product can be resold, Amazon returns the product to the inventory at the applicable Amazon facility. If Amazon determines that the product cannot be resold, the merchant may choose to have it sent to its own
14.
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The contracts between Amazon and merchants also state that Amazon: a has
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