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Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 5/3/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2474463 |
Date Received | 5/3/2017 |
Product | Debt collection |
Sub-Product | Other debt |
Issue | Written notification about debt |
Sub-Issue | Notification didn't disclose it was an attempt to collect a debt |
Consumer Complaint Narrative | I went to close a safe deposit box a t Wells Fargo in 2013. I physically went to Wells Fargo location on XXXX XXXX in XXXX , Tx to close it again and pay the rekey fee which was {$120.00}. Now 4 years later I received a certified letter on X |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | WELLS FARGO & COMPANY |
State | TX |
Zip Code | 775XX |
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