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Suntrust Banks, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 4/30/2018 |
Company Response To Consumer | Closed with non-monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2891582 |
Date Received | 4/30/2018 |
Product | Vehicle loan or lease |
Sub-Product | Loan |
Issue | Managing the loan or lease |
Sub-Issue | Problem with additional products or services purchased with the loan |
Consumer Complaint Narrative | I have asked multiple times for a cease and desist of all paper communication regarding my account, but Suntrust continues to send me prepayment notices after they claim they have completed my request. It is extremely annoying to get a prepayment notice w |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SUNTRUST BANKS, INC. |
State | TX |
Zip Code | 750XX |
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