Simon’S Agency, Inc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	11/7/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3062777
Date Received	I have no way to get this agency to understand that I paid the bill. They are reporting that I owe {$100.00}
Product	when in fact
Sub-Product	I owe XXXX
Issue	because the bill was paid. The only thing they seem to want is for me to pay them the full amount for the same bill that I had already paid
Sub-Issue	otherwise
Consumer Complaint Narrative	they do not respond to me."
Company Public Response	Company believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)	Simon’s Agency, Inc
State	PA
Zip Code	193XX