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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Santander Consumer Usa Holdings Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/6/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2773846
Date Received1/6/2018
ProductVehicle loan or lease
Sub-ProductLoan
IssueStruggling to pay your loan
Sub-IssueLoan balance remaining after the vehicle is repossessed and sold
Consumer Complaint NarrativeA Santander Consumer account that was open in XXXX XXXX and closed due to repossession in XXXX XXXX is reporting inaccurate information, high balance, balance due, payment history and reason account was closed. I have requested through them and the credit
Company (To Which The Complaint Relates)SANTANDER CONSUMER USA HOLDINGS INC.
StateFL
Zip Code335XX
Any comments on this complaint?

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