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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Netspend Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/3/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1765487
Date Received1/31/2016
ProductBank account or service
Sub-ProductOther bank product/service
IssueUsing a debit or ATM card
Consumer Complaint NarrativeMy husband and I have Netspend Cards for our direct deposit from our jobs. From time to time, my husband will go to XXXX XXXX our banking institution and do a cash advance from our Netspend Cards to deposit funds into either our checking or savings accoun
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)NETSPEND CORPORATION
StateTX
Any comments on this complaint?

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