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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/3/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1765829
Date Received1/31/2016
ProductStudent loan
Sub-ProductNon-federal student loan
IssueDealing with my lender or servicer
Sub-IssueDon't agree with fees charged
Consumer Complaint NarrativeIn XXXX I became a Co-signer for my daughter on a XXXX XXXX Student Loan. At that time I believed this Loan was a Federal Loan and that XXXX XXXX was the supervising agent for the government. In XXXX my daughter obtained a second XXXX XXXX Loan using my b
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StateNC
Zip Code288XX
Any comments on this complaint?

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