Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 8/22/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2999148 |
Date Received | 8/22/2018 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Dealing with your lender or servicer |
Sub-Issue | Received bad information about your loan |
Consumer Complaint Narrative | My student loans where on the income driven repayment plan. After one year I was up to renew them and I was also enrolled in school. When I contacted XXXX about renewing my annual repayment plan the representative stated that I was in school and that I co |
Company (To Which The Complaint Relates) | NELNET, INC. |
State | MS |
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