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Homebridge Financial Services, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/4/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2745080 |
Date Received | 12/4/2017 |
Product | Mortgage |
Sub-Product | FHA mortgage |
Issue | Struggling to pay mortgage |
Consumer Complaint Narrative | While paying my XXXX mortgage payment online on XXXX/XXXX/XXXX, I noticed that it showed that I had 2 Fees that were added to my loan account for {$640.00} and {$85.00}, both labeled as Recording Fees. My loan modification was completed nearly 6 months ag |
Company Public Response | Company believes complaint represents an opportunity for improvement to better serve consumers |
Company (To Which The Complaint Relates) | HOMEBRIDGE FINANCIAL SERVICES, INC. |
State | FL |
Zip Code | 335XX |
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