Ecmc Group, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/20/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1874771 |
| Date Received | 4/11/2016 |
| Product | Student loan |
| Sub-Product | Federal student loan servicing |
| Issue | Dealing with my lender or servicer |
| Sub-Issue | Having problems with customer service |
| Consumer Complaint Narrative | spoke with Premiere collection agency -spoke with XXXX XXXX -a representative who claimed that was her name. She was very rude and also hung up on me. This is not proper servicing of student loans and a consumer should never be hung up on. This representa |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | ECMC Group, Inc. |
| State | MA |
| Zip Code | 023XX |
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