Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 4/11/2016 |
| Company Response To Consumer | Closed with monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1873601 |
| Date Received | 4/11/2016 |
| Product | Credit card |
| Issue | Closing/Cancelling account |
| Consumer Complaint Narrative | My Best Buy Credit Card, member since XX/XX/XXXX, was purchased by Citibank. I was charged the annual fee XX/XX/XXXX which covers the card through XXXX XXXX. My card expired in XX/XX/XXXX, I received a notice dated XXXX XXXX that my card would not be rene |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | PA |
| Zip Code | 156XX |
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- SUNTRUST BANKS, INC.
- ECMC Group, Inc.
- JPMORGAN CHASE & CO.
- Navient Solutions, LLC.
- Worldwide Recovery LLC
- CITIBANK, N.A.
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- ALLY FINANCIAL INC.
- Experian Information Solutions Inc.
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