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Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 6/15/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1971264 |
Date Received | 6/15/2016 |
Product | Mortgage |
Sub-Product | Conventional fixed mortgage |
Issue | Loan servicing, payments, escrow account |
Consumer Complaint Narrative | XXXX and XXXX XXXX. XXXX acct XXXX with Ditech . We have been trying for over six weeks to get a payoff amount for our house as we are selling it now in 2 days. I have left numerous messges, emails and on hold while trying to do this on the phone for anyw |
Company Public Response | Company believes it acted appropriately as authorized by contract or law |
Company (To Which The Complaint Relates) | Ditech Financial LLC |
State | TX |
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