Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 1/11/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1735302 |
Date Received | 1/11/2016 |
Product | Credit card |
Issue | Closing/Cancelling account |
Consumer Complaint Narrative | I applied for and got an Advantage Citibank Platinum Select Credit card. The first time I tried to use it, the transaction was declined. When I called Citibank, they asked for verification information. I gave them all this. They then said they could n't c |
Company Public Response | Company chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | CA |
Zip Code | 921XX |
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