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Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 10/28/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3058167 |
Date Received | 10/28/2018 |
Product | Credit card or prepaid card |
Sub-Product | Store credit card |
Issue | Problem with a credit reporting company's investigation into an existing problem |
Sub-Issue | Their investigation did not fix an error on your report |
Consumer Complaint Narrative | Sometime between XX/XX/XXXX and XX/XX/XXXX I had a issue with receiving my mail and ultimately missed a payment and contacted Kohl 's Credit to address the issue. In an effort to avoid late payments, I switched my account to paperless and set up electroni |
Company (To Which The Complaint Relates) | CAPITAL ONE FINANCIAL CORPORATION |
State | CA |
Zip Code | 903XX |
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