Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/30/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3060089
Date ReceivedI find a 3 year removal unacceptable and unsatisfactory. I REQUIRE a permanent removal
Productfurthermore my information was shared with 3rd parties ( Kohls & Saks ) according to their letter without my permission. If they contact me
Sub-ProductI will take it as a violation of affiliate sharing laws and file another compliant both based on those grounds at the State and Federal level. I don't believe that Capital One "" abides by all applicable laws and regulations ''. Personal information share
IssueI will file a series of complaints against Capital One
Sub-IssueKohls and Saks. I will attach this original letter and compliant with the unsolicited mailer. I will make sure that Kohls and Saks are aware that my information was shared without my permission when filing the complaints by Capital One. I will continue ag
Consumer Complaint Narrativenot removed permanently. Personal information shared without a privacy notification or an existing relationship per affiliate sharing guidelines."
Company (To Which The Complaint Relates)CAPITAL ONE FINANCIAL CORPORATION
StateIL
Zip Code601XX
Any comments on this complaint?

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