Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

American Express Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/3/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2895435
Date Received5/3/2018
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose prepaid card
IssueProblem with a purchase or transfer
Sub-IssueCharged for a purchase or transfer you did not make with the card
Consumer Complaint NarrativeOn XX/XX/2018 my paycheck was direct deposited into my Amex serve account. I checked my account around XXXX XXXX on XX/XX/XXXX and my balance was XXXX $ and change. I work nights So when I left my shift at XXXX XXXX on XX/XX/XXXX, and checked my Amex ser
Company (To Which The Complaint Relates)AMERICAN EXPRESS COMPANY
StateRI
Any comments on this complaint?

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