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American Express Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 5/29/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2920596 |
Date Received | 5/29/2018 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Trouble using your card |
Sub-Issue | Can't use card to make purchases |
Consumer Complaint Narrative | American Express placed me on a financial review and told me they would close my accounts if I did not sign a form that would authorise them to ask the IRS for my last two tax returns. I informed the customer service associate that I can't provide that. I |
Company (To Which The Complaint Relates) | AMERICAN EXPRESS COMPANY |
State | AZ |
Zip Code | 857XX |
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